FAQs

What is the average turnaround time for a project?


A standard website (4-5 pages) is usually fully completed and published within 10 days. Some websites can take an upwards of 4-6 weeks depending on customization. You'll receive a proposal that will outline your timeline and workflow. Expedited service is available for an additional 20% fee of your project total.




Which payment methods are accepted by Okenweb?


  • Cash
  • Money Order
  • Zelle Bank Transfer
  • Credit Card/Debit Card
We do not accept checks, personal or business.




What's required to start a web design project?


Every project has different requirements. However, every project will require a signed web design agreement and a down payment of at least 50% of your grand total.




Can Okenweb create logos?


Yes! Just let us know what ideas you have in mind and mockups will be developed upon request.




Does Okenweb meet in person?


Yes, however most of my clients (about 90%) have virtual relationships with us. If you're in New York City or Orlando and prefer to meet, just let us know. The hourly fee for an in-person meeting is set at $100 per hour. The $100 payment is applied to your project total if you decide to work with us after the consultation.




What is Okenweb's hourly rate?


Our hourly rate is $80 per hour (virtual) $100 (in-person) Occassional promotions are available for new and/or exisiting clients. You can view more information regarding prices by clicking here




Can I make payment by phone using my credit or debit card?


No, Unfortunately we do not accept payment by phone.




What is the payment schedule?


  • 50% due upon acceptance of the proposal before work commences
  • 50% is due prior to website publication and/or launch
In select situations, payment may be divided into 3 installments, at the discretion of Okenweb.




What is included in the 2 hour design session?


The 2 hour design includes the editing, adjusting, and fine tuning of your already published Wix website. This service is not intended to completely design a new website, but more to provide: corrective editing, revising, and overall user support for the Wix user. If you need design-only assistance, then be aware that a 2 hour session equates to the re-design of about one main page (HOME) and one simple sub page, depending on complexity. The 2 hour design session does not include assistance with connecting a domain, or upgrading to premium. If you need assistance upgrading to premium and connecting your domain, the charge is a flat fee of $80. If you feel your website needs more than minor tweaks, edits, and fixes - please look into the web design packages listed on my services page. The rates listed there are flat rates that include all of the essentials.





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