OKENWEB enforces the following:
All purchasers receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding Payments, cancellations and project pricing. Please refer to your contract and unique proposal for specific details.
SMS (Text) messages are not an acceptable form of communication
All calls regarding your project are scheduled 24 hours in advance.
Business is only conducted Monday - Friday 10am-6pm EST
Email is the only accepted method for all communication
Refunds are not issued due to creative difference(s).
All deposit payments are non-refundable
Click Here to view the full terms and conditions for the website design agreement.